Privacy Policy

Effective Date: 20/05/2025

Marangu Eco Safari Tanzania is committed to protecting your personal information and respecting your privacy. This Privacy Policy explains how we collect, use, and protect your information when you visit our website, contact us, or book a tour with us.

1. Information We Collect

We may collect the following types of information:

  • Personal Information: Name, email address, phone number, nationality, passport details, and any other details you provide when filling out contact forms or booking a safari.

  • Payment Information: We may collect billing information when you make a payment. All payments are processed securely through trusted third-party providers.

  • Travel Preferences: Details like accommodation type, dietary requirements, and special requests.

  • Website Usage Data: We may collect non-personal information about how you interact with our website through cookies and analytics tools (e.g., your IP address, browser type, and time spent on the site).

2. How We Use Your Information

We use your information to:

  • Respond to inquiries and process bookings

  • Provide customer support before and during your safari

  • Personalize your travel experience based on your preferences

  • Send booking confirmations, itineraries, and updates

  • Improve our services and website performance

  • Comply with legal requirements

3. Sharing Your Information

We do not sell, rent, or trade your personal information. However, we may share your information with:

  • Partner lodges, camps, and transport providers for booking arrangements

  • Government authorities where required by law (e.g., national park entries)

  • Trusted service providers who help us operate our website and deliver services (under confidentiality agreements)

4. Data Security

We take reasonable steps to protect your information from loss, misuse, and unauthorized access. Your data is stored securely, and we use encryption and secure communication tools where applicable.

5. Cookies and Tracking Technologies

Our website may use cookies to improve user experience and analyze website traffic. You can choose to disable cookies through your browser settings.

6. Your Rights

You have the right to:

  • Request access to the personal data we hold about you

  • Request correction or deletion of your data

  • Withdraw your consent at any time

  • Object to the use of your data for marketing purposes

To exercise these rights, please contact us using the details below.

7. Contact Us

If you have any questions or concerns about this Privacy Policy or your personal information, please contact:

Marangu Eco Safari Tanzania
📧 Email: info@maranguecosafaritanzania.co.tz
📞 Phone: +255 759 497 601
🌍 Website: www.maranguecosafaritanzania.co.tz

8. Updates to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised effective date.